Privacy Policy

This Privacy Policy explains how Proflow ("we," "us," or "our") collects, uses, and protects personal information when you visit our website at proflow.sk (the "Website"). This policy applies to the Website only — for information about how the Proflow platform processes data on behalf of customers, please see our GDPR & Data Protection page.

The data controller for personal data collected through this Website is Proflow, with registered office in Bratislava, Slovakia. You can contact us regarding data protection matters through our contact form.

We collect the following types of information: - Contact form submissions: When you request a demo or contact us, we collect your name, email address, company name, and any message you provide. - Usage data: We collect anonymous usage data such as pages visited, time on site, and referral source to improve our Website. This data does not identify you personally. - Cookies: We use essential cookies required for the Website to function (e.g., theme preference). We do not use third-party tracking cookies or advertising cookies.

We use your information to: - Respond to your demo requests and inquiries - Improve our Website and content - Comply with legal obligations We do not sell, rent, or share your personal information with third parties for marketing purposes.

We process your personal data based on: - Legitimate interest: To operate and improve our Website and respond to inquiries. - Consent: Where you voluntarily submit your contact information through our forms. - Legal obligation: Where required by applicable law.

Contact form submissions are retained for as long as necessary to fulfill the purpose for which they were collected, typically up to 24 months. Usage data is retained in anonymized form and does not expire.

Under GDPR, you have the right to: - Access the personal data we hold about you - Request correction of inaccurate data - Request deletion of your data - Object to or restrict processing of your data - Request data portability - Withdraw consent at any time To exercise any of these rights, please contact us through our contact form.

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit (TLS) and secure hosting with European data center providers.

Our Website is hosted on European infrastructure. We do not use third-party analytics services that track individual users. We do not embed third-party advertising or social media tracking scripts.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic (Úrad na ochranu osobných údajov Slovenskej republiky).